Return Policy

Eligibility

We accept returns within 30 days of delivery. Items must be unused, in original condition and packaging.

Non-Returnable Items

• Opened skincare or beauty products (for hygiene reasons)
• Gift cards or promotional credits
• Items marked "Final Sale"

How to Initiate a Return

Contact us at support@glowbeautystore.com or call (606) 980-0000 with your order number. We provide a prepaid return label for defective items.

Refund Timeline

Once received and inspected (1–3 business days), we notify you via email. Approved refunds are processed to your original payment method within 5–7 business days.

Exchanges

We replace defective or damaged items at no cost.

Cancellations

Orders may be cancelled within 24 hours of placement. Once shipped, the return process applies.

Privacy Policy

Information We Collect

We collect personal information you provide when ordering: name, email, shipping address, phone, and payment information. Payment data is processed securely by Stripe — we do not store card details on our servers.

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our products and website

Data Sharing

We do not sell or rent your personal information. We share data with trusted providers (shipping carriers, payment processors) solely to fulfill your order.

Your Rights

You may request access to, correction of, or deletion of your data by contacting support@glowbeautystore.com.

Terms of Service

1. Acceptance

By placing an order on Glow Beauty Store, you agree to these Terms and our Privacy Policy.

2. Products

Products are described as accurately as possible. Colors may vary by screen. We may modify prices or discontinue products without notice.

3. Ordering & Payment

All orders are subject to availability. Payment is processed securely via Stripe at order time. Prices are in USD and include applicable taxes.

4. Shipping

We ship within the contiguous United States. Delivery estimates are 2–7 business days after dispatch.

5. Returns & Refunds

See our full Refund Policy for details.

6. Limitation of Liability

Our liability is limited to the purchase price of the item.